1. Home
  2. FAQ
Help Centre

3rr FAQ – Frequently Asked Questions

Everything you need to know about your 3rr account — from deposits and withdrawals to cricket betting, the mobile app, and bonuses. Browse by category or scroll through all answers below.

Instant Deposit Answers

Most deposit queries get answered here — JazzCash, Easypaisa, Raast, and bank transfers all covered with step-by-step explanations and typical processing times.

Account Security Help

Locked out? Can't log in? Forgot your password? Find the exact steps to recover your account and keep it protected going forward.

Cricket & PSL Betting FAQs

Understand how live odds work during a T20, how PSL match betting is settled, and what happens if a match gets abandoned or rained off.

Bonus & Promotion Rules

Clear breakdowns of wagering requirements, bonus expiry, which games contribute to rollover, and how to check your active bonus status from the dashboard.

App Download & Troubleshooting

Step-by-step guide to downloading the 3rr app on Android, fixing installation errors, updating to the latest version, and enabling notifications.

Withdrawal Processing Times

Understand how long withdrawals take across different payment channels in Pakistan, what documents may be needed, and how to track the status of your request.

Account & Registration

Creating an account on 3rr is straightforward. Visit the registration page, enter your Pakistani mobile number, choose a secure password, and confirm your details. The whole process takes under two minutes. Once registered, you can log in immediately and start exploring the game lobby, sports betting, and deposit options.

On the login page, tap "Forgot Password" and enter your registered mobile number. You will receive a verification code via SMS. Enter that code, set a new password, and you are back in. The whole recovery process takes about three minutes. If you are not receiving the SMS, make sure your number is active and has signal.

No. Each player is allowed one account only. Duplicate accounts are against 3rr's terms and conditions and may result in all accounts being suspended. If you believe you have accidentally created a second account or have lost access to your original one, contact support through the live chat inside your account dashboard.

Log in to your account and go to your profile or account settings section. From there you can update certain personal details. For changes to your registered mobile number — which is your primary ID — you will need to verify your identity first. Contact live support if you run into any issues during this process.
Deposits & Payments

3rr supports the most widely used payment channels in Pakistan:
  • JazzCash (mobile account and over-the -the-counter)
  • Easypaisa (app and agent)
  • Raast (instant bank transfer)
  • Bank Transfer (all major Pakistani banks)
  • Debit/Credit Cards and mobile wallets
All transactions are processed in PKR. Head to the Deposit page for full details and current minimum deposit amounts.

JazzCash and Easypaisa deposits typically reflect within one to two minutes. Raast transfers are usually instant during banking hours. Standard bank transfers can take between a few minutes and up to a few hours depending on your bank and the time of day. If your deposit has not reflected after two hours, take a screenshot of the payment confirmation and contact support with the transaction reference number.

Yes, minimum deposit amounts apply and may vary by payment method. Visit the Deposit page to see the current minimum for each channel. These limits are set to keep transactions manageable and are denominated in PKR. There is no maximum deposit limit stated for standard accounts, though very large transactions may require additional verification.

First, try refreshing your account page or logging out and back in. If the balance still has not updated after 15–20 minutes, collect your payment confirmation — this includes the transaction ID or reference number from JazzCash, Easypaisa, or your bank — and contact support via live chat. The team can manually verify and credit the transaction once confirmed.
Withdrawals

Log in to your account, go to the withdrawal section, choose your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount in PKR, and confirm the request. Withdrawal requests are reviewed and processed by the 3rr finance team. You will receive a confirmation notification once your request has been approved and sent.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours of approval. Raast and bank transfers typically complete within one business day. Processing times can be slightly longer during weekends or public holidays in Pakistan. If your withdrawal has been approved but funds have not arrived within 24 hours, contact support with your withdrawal reference number.

Common reasons include: an active bonus with incomplete wagering requirements, a mismatch between the name on your account and the name on your payment method, insufficient account verification, or a withdrawal amount below the minimum threshold. Check your email or notification centre for details. If unclear, live support can explain the exact reason and guide you on next steps.
Sports Betting & Cricket

Yes — PSL is one of the most popular betting markets on 3rr. During the PSL season, you will find match winner odds, top batsman markets, over/under run totals, and live in-play betting that updates ball by ball. Head to the Sports section and filter by Cricket to find all active PSL fixtures and upcoming matches.

If a match is officially abandoned before a result can be determined — including rain delays that prevent a reduced-overs result — all pre-match bets are typically voided and your stake is returned to your account balance. In-play bets settled before the abandonment stand. Specific rules for each market type are outlined in the Terms and Conditions.

Live odds on 3rr update in real time based on match events — wickets, boundaries, run rates, and remaining overs all influence the odds. When you place an in-play bet, the odds shown at the time of confirmation are locked in for that bet. There is sometimes a brief acceptance delay during high-activity moments. You can access all live cricket markets from the Bet page.

Yes. In addition to cricket, 3rr offers football betting covering major international leagues and tournaments, as well as esports markets for popular titles. The Sports section lists all active categories. Cricket and PSL always take priority on the homepage during active seasons, but football and esports markets are available year-round.
Bonuses & Promotions

New players who make their first deposit unlock a welcome bonus automatically. The bonus amount and percentage match depends on the current promotion, so visit the Deposit page or check the promotions section inside your account dashboard after registering to see the latest offer. Bonuses are credited in PKR and are subject to wagering requirements before withdrawal.

A wagering requirement means you need to bet a certain total amount before the bonus funds can be withdrawn as real cash. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place a total of PKR 10,000 in bets before that bonus converts to withdrawable cash. Progress is tracked in your account dashboard. Not all games contribute equally — slots may count 100% while some table games contribute less.

Yes, all bonuses on 3rr have an expiry period. Once a bonus is credited to your account, you typically have a set number of days to meet the wagering requirements. If the requirements are not completed in time, the bonus and any associated winnings are forfeited. The exact expiry for each bonus is stated in the promotion details at the time of the offer.
App & Technical Support

Visit the Download page on the 3rr website from your Android device. Tap the download button to get the APK file. Before installing, go to your phone's Settings, then Security or Privacy, and enable "Install from Unknown Sources." Once enabled, open the downloaded APK file and follow the on-screen installation steps. The whole process takes under two minutes on a standard Pakistani 4G connection.

Try these steps in order:
  • Force-close the app and reopen it.
  • Check your internet connection — switch between WiFi and mobile data.
  • Clear the app's cache from your phone's App Settings menu.
  • Uninstall and reinstall the latest version from the Download page.
  • Make sure your Android OS is updated to at least version 7.0.
If the issue persists after all of these steps, contact support via live chat with your device model and Android version for further help.

Absolutely. The 3rr website is fully responsive and works on any modern browser — Chrome, Firefox, Edge, and Safari all work well. You get access to all the same features as the mobile app: sports betting, game lobby, live casino, deposits, withdrawals, and account management. The desktop experience is particularly good for live casino tables where a larger screen enhances the experience.

After installing the app, you will be asked to allow notifications. If you skipped that step, go to your phone's Settings, find the 3rr app under Apps or Application Manager, and enable Notifications from there. Once enabled, you will receive alerts for upcoming PSL matches, live bet updates, bonus credit confirmations, and withdrawal status changes.

Still Have Questions About 3rr?

The FAQ above covers the most common questions we receive from players across Pakistan — but we understand that every situation can be a little different. If your specific query is not answered above, the fastest way to get help is through the live chat option inside your logged-in account dashboard. The support team is available around the clock and responds in natural English, making it easy to explain your issue and get a clear answer without confusion.

For account-related concerns — such as a locked account, a transaction that has not been resolved, or a bonus that has not been credited correctly — always have your registered mobile number and transaction reference ready when you contact support. This speeds up the verification process significantly and gets your issue resolved faster.

Responsible Gaming Reminder: 3rr is intended for adults aged 18 and above. Set yourself a budget before you start, decide on a time limit for your session, and stick to both. If gaming ever stops feeling like entertainment, take a break. Visit our Responsible Gaming page for self-management tools.

How to Make the Most of Your 3rr Account

Once you are logged in and comfortable with the basics — depositing via JazzCash or Easypaisa, placing a cricket bet, or spinning on a slot game — there is quite a bit more to explore. The Game Lobby is updated regularly with new titles across multiple categories. The Sports section expands beyond cricket to cover football leagues and esports year-round. The Bingo section is popular with players who want a lighter, more social gaming experience.

Active players also benefit from ongoing reload bonuses and VIP perks — the more consistent your activity on the platform, the more value you tend to get back. Check the promotions tab inside your dashboard after every login to see what current offers are available for your account tier.

Quick Navigation
Supported Payments
JazzCash Easypaisa Raast Bank Transfer Mobile Wallets

All transactions in PKR. Deposits typically reflect within minutes.

Need More Help?

Can't find your answer in the FAQ? Our support team is online 24/7. Access live chat directly from your account dashboard after logging in.

Login to Chat with Support

Ready to Start Playing on 3rr?

Join thousands of players across Pakistan who bet on cricket, play live casino, and enjoy slots every day. Register in under two minutes and claim your welcome bonus.

Create Free Account Download App